BEELO/Hive
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#4131newFirst response breached 1h 16m

No AC, 94° inside

2201 Preston Hollow, Dallas · Chidi Okafor · opened Oct 18, 4:07 am via sms

AC stopped around 7. Thermostat reads 94. We have a newborn.

Photos
Tenant photo
IMG_2210 · Chidi · Oct 18, 4:08 am
AI triage · emergency 96 · habitabilityEmergency: no cooling at 94° with an infant in the home is a habitability issue in October heat. Dispatch first, inform the owner second; the $2,500.00 emergency ceiling applies.
Approval
Owner cap$750.00 · Preston Hollow Holdings LLC
Estimate—
Decisionnot needed
AccessOnly when home · Alarm code on file
Tenant windowsNow
Unit history1 other ticket · HVAC 2011, Pool heater 2020
Event log · 21
  1. Opened · Chidi via sms · "AC is dead, 94 inside, we have a newborn"Oct 18, 4:07 am
  2. AI triaged · AIOct 18, 4:08 am
  3. Alert sent · System · to SammyOct 18, 4:08 am
  4. Alert repeated · System · to SammyOct 18, 4:13 am
  5. Alert repeated · System · to SammyOct 18, 4:18 am
  6. Voice call placed · System · to SammyOct 18, 4:18 am
  7. Alert climbed · System · to DarrinOct 18, 4:23 am
  8. Text sent · FakeTwilio via sms · to +15550100002Oct 18, 4:30 am
  9. Alert climbed · System · to DarrinOct 18, 4:30 am
  10. Press-1 call placed · FakeTwilio via voice · to +15550100002Oct 18, 4:30 am
  11. Voice call placed · System · to DarrinOct 18, 4:30 am
  12. Text sent · FakeTwilio via sms · to +15550100002Oct 18, 4:35 am
  13. Alert repeated · System · to DarrinOct 18, 4:35 am
  14. Press-1 call placed · FakeTwilio via voice · to +15550100002Oct 18, 4:35 am
  15. Voice call placed · System · to DarrinOct 18, 4:35 am
  16. Text sent · FakeTwilio via sms · to +15550100002Oct 18, 4:40 am
  17. Alert repeated · System · to DarrinOct 18, 4:40 am
  18. Text sent · FakeTwilio via sms · to +15550100002Oct 18, 4:40 am
  19. Alert repeated · System · to DarrinOct 18, 4:40 am
  20. Text sent · FakeTwilio via sms · to +15550100002Oct 18, 4:45 am
  21. Alert repeated · System · to DarrinOct 18, 4:45 am